Privacy Policy
Hyfluxshop is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have to safeguard your privacy.1. The information we collect and how we use it - When you register for our service or make purchases through or on this Site, we need to know your name, postal address, telephone number, e-mail address, delivery address, and information about your purchases, mode of payment and such other information as required from time to time.
- We may also collect additional information in connection with your participation in any promotions offered by us and the information you provide when giving us feedback or when completing profile forms.
- We gather this information to allow us to process your registration, process any orders you may make, arrange for delivery of products to you, troubleshoot problems, resolve disputes and collect payment relating to the orders that you make. The relevant information is also used by us, our agents, sub-contractors, payment organizations or other 3rd parties as you may authorize, to execute the orders that you make and to communicate with you on any matter relating to the conduct of your account and the orders that you make in general.
- We will not sell, distribute or lease your personal information to 3rd parties unless we have your permission or are required by law to do so.
- We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to 3rd parties. These statistics will not include information that can be used to identify any individual.
- From time to time we may provide your information to our customer service agencies for research and analysis purpose so that we can monitor and improve the service we provide. We or our agents may contact you to ask you for your feedback and comments on the service we provide and the products listed on this Site.
- We may also provide you with (i) information about special features of our website or any other service or product, (ii) information about our latest promotions, and (iii) information from 3rd parties that we think may be of interest to you. If you would rather not receive this information, please send an e-mail to info@hyfluxshop.com.
2. Our use of cookies and other information gathering technologies- A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to a user on a website. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
- [Hyfluxshop] uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring. This helps us to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
- Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
- Non-registered visitors of this Site are sent anonymous cookies to keep track of their browsing patterns and may assist us to build up a demographic profile.
- While you do not need to allow your browser to accept cookies in order to browse much of this Site, or to access many of our services, you must have cookies enabled if you wish to make purchases through this Site or access any areas reserved for registered users.
- As an general security measure, we recommend that you clear the cache data in your web browser immediately after you complete a transaction over Hyfluxshop.
3. Security technologies- The internet is not a secure medium.
- We are however committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
- We also work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input.
- Our security procedures also mean that we may request proof of identity before we disclose personal information to you.
4. Sale of businessIf this business is sold or integrated with another business, your details may be disclosed to our advisers and prospective purchasers and their advisers and will be passed on to the new owners of the business.
5. Updating your detailsIf any of the information that you have provided to [Hyfluxshop] changes, for example, if you change your e-mail address, telephone number, payment details or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to support@hyfluxshop.com or by calling the Hyfluxshop hotline at (65) 6297 9777 (Mon-Fri, 9am – 6pm).
We will effect such changes as requested within 14 working days of receipt of such notice of change.
6. Your consent- By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes that we make to this policy at the relevant time. You should therefore check this page from time to time to review this policy.
- Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information, you consent to these transfers.
7. Links to other websitesThis Site may contain links to enable you to visit other websites easily. However, once you have used these links to leave this Site, you should not that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy.
8. How to contact us on matters concerning this policyWe welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments, please send an e-mail to support@hyfluxshop.com or call the Hyfluxshop hotline at (65) 6297 9777 (Mon-Fri, 9am – 6pm).